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gofor360 · Klaviyo Email Marketing

Email Buyer, Revenue & Recency Report

Last 6 months · Generated 2026-07-06 · Sources: Klaviyo (attribution) + Shopify (order history)

How much revenue email drives

"Email sales" counted two ways for the last ~6 months. They differ because they attribute differently.

5,012Klaviyo-attributed email orders
€301,599Klaviyo-attributed email revenue
1,297Last-click email orders (Shopify)
€85,591Last-click email revenue
Why the two differ (~3.9×). Klaviyo credits any order placed within its conversion window after an email open/click — including buyers who return later as "direct" (70% of all orders carry no UTM). Shopify's last-click only credits orders whose final click was the email. Klaviyo's ~5,012 / €301,599 matches your dashboard; the last-click set is a clean subset (~26%) used to derive the per-customer tenure splits below.

Email revenue by month

Klaviyo-attributed email revenue, calendar months 2026 (July partial).

€47,616
January
934 ord
€34,961
February
635 ord
€41,515
March
687 ord
€54,492
April
910 ord
€62,475
May
999 ord
€55,409
June
801 ord
€10,312
July (1–6)
148 ord

Each month's email buyers — how long they'd been customers

The clearest view: for every month, take everyone who bought through a Klaviyo email that month, and split them by when they first became a customer. "New this month" first purchased in that same month; "1 mo before" first purchased the previous month; and so on.

December 2025
39%11%11%14%11%11%
28
January 2026
82%
180
February 2026
67%9%
143
March 2026
55%13%18%
146
April 2026
55%11%15%9%
218
May 2026
48%11%14%9%9%
301
June 2026
50%17%9%9%
268
July 2026 (partial)
38%13%18%11%13%
55
New this month1 mo before2 mo before3 mo before4 mo before5 mo before6+ mo before
Email buyers in…BuyersNew this month1 mo before2 mo before3 mo before4 mo before5 mo before6+ mo before
December 20252839%4%11%11%14%11%11%
January 202618082%2%3%2%4%3%5%
February 202614367%9%6%4%4%3%6%
March 202614655%13%18%3%2%0%8%
April 202621855%11%15%7%1%2%9%
May 202630148%11%14%9%9%3%7%
June 202626850%6%17%6%9%3%9%
July 2026 (partial)5538%4%13%18%11%4%13%
Read it like this — take June: of 268 people who bought from an email in June, 50% were brand-new customers that month, and the other 50% had first bought in an earlier month (17% one month earlier, and so on). The pattern across the year is the headline: brand-new buyers fell from 82% in January to around 50% by June — so email is steadily doing more of its work re-engaging customers you already had, rather than only catching first-timers. (December and July have low email volume, so treat those two rows as indicative.)

Revenue by buyer tenure, per 30-day window

For each of the last six 30-day windows, how the email revenue splits by how long ago the buyer first became a customer. Euro figures are Klaviyo's attributed revenue for that window, split using the last-click sample's tenure mix — so each row's bands sum to that window's real attributed total.

0–30 days (most recent)
50%14%14%
€52,263
30–60 days
51%13%12%10%
€60,812
60–90 days
56%12%14%11%
€59,390
90–120 days
55%18%16%
€42,482
120–150 days
72%9%
€36,493
150–180 days
82%
€48,182
New (0–30d)30–60d60–90d90–120d120–150d150–180d180d+
WindowNew (0–30d)30–60d60–90d90–120d120–150d150–180d180d+Total
0–30 days (most recent)€26,011€7,282€7,530€2,904€3,245€1,645€3,647€52,263
30–60 days€31,225€8,144€7,047€6,385€2,884€1,065€4,062€60,812
60–90 days€32,982€6,855€8,134€2,799€812€1,124€6,685€59,390
90–120 days€23,374€7,700€6,937€333€657€252€3,229€42,482
120–150 days€26,199€3,154€2,024€2,768€455€258€1,634€36,493
150–180 days€39,501€914€2,030€767€1,165€1,918€1,886€48,182
About half of email revenue now comes from returning customers — and rising. In the most recent 30 days, new buyers (first purchase ≤30 days) drove 50% of email revenue and existing customers the other 50%. Six months ago new buyers were ~82%. As the base matures, email is shifting from first-purchase acquisition to monetising customers who first bought 1–6 months earlier — the €21,143 tagged "180d+" across the period is revenue from customers older than six months, and that slice will keep growing.

Reactivation: gap since previous order

The same email buyers, grouped by how long they'd been dormant before this purchase (% of orders per window).

0–30 days (most recent)
44%10%22%16%
263
30–60 days
45%14%17%14%9%
293
60–90 days
50%14%17%10%
256
90–120 days
52%13%21%8%
156
120–150 days
69%13%9%
138
150–180 days
75%9%
191
First-ever orderReorder ≤30d30–60d60–90d90–180dDormant 180d+
WindowFirst-ever orderReorder ≤30d30–60d60–90d90–180dDormant 180d+
0–30 days (most recent)44%10%22%16%8%1%
30–60 days45%14%17%14%9%1%
60–90 days50%14%17%10%6%2%
90–120 days52%13%21%8%3%3%
120–150 days69%6%13%3%9%1%
150–180 days75%9%5%4%6%2%
Email is a reorder engine. Roughly half of email buyers each window are repeat customers, most reactivated after 1–3 months dormant. Deep-dormant (6 months+) wins are still small — because the base is young — but that pool is the natural next target for a dedicated win-back flow.

After how many months do people stop buying?

Across all channels (the true buying behaviour): of customers who had the chance, the share who placed any order in each month after their first purchase. Month 0 is the first order (100% by definition).

6.9%
M1
1704/24520
6.3%
M2
1345/21327
4.9%
M3
900/18417
4.1%
M4
621/15325
2.8%
M5
336/12187
2.8%
M6
296/10638
2.7%
M7
231/8598
2.6%
M8
175/6681
2.2%
M9
120/5372
Repeat-purchase rate · label shows buyers / eligible customers
Most buying stops early — and email's job is to slow that. Only 22% of customers who are at least 3 months old have ever placed a second order (4,666 of 21,327); about 78% remain one-time buyers. Among those who do come back, repeat activity is highest in month 1 (~7%) and falls by roughly half by month 3–4, settling to a low steady ~2–3%/month from month 5 onward. In practice, the window to convert a buyer into a repeat customer is the first 60–90 days; after ~4–5 months, unaided repeat buying is minimal, which is exactly where a replenishment/win-back email flow earns its keep. (Months 10+ have few eligible customers, since the store scaled from December, so treat the tail as indicative.)